FAQ 

How Do I Place An Order?​

To order you need to sign up by completing your contact information. Creating an account with MR UKKO will save your information for future orders.

Only your delivery details are saved, no credit card information will be saved.

 

Shipping time

We aim to ship order within 48 hours of receiving payment. Deliveries within Finland can take between 3-5 working days.

Åland Islands 4-8 days.

Other European countries 7-14 days.

Secure Ordering & Payment Options

Only your delivery details are saved, no credit card information is saved.

Once you have placed an order you will receive a confirmation email shortly after with a summary of your order. 

If you have not received the email within 24 hours please contact us by email or chat.

We accept all major credit cards and Paypal.



 

Returns & Refunds

Unfortunately you cannot return any MR UKKO underwear purchased online due to hygiene reasons.

We do accept other returns within 14 days of repceit or invoice. However  thee shipping cost of the return will be the individual's responsability and the shipping fees  paid in the original order would not be returned. 

Items must be unworn and still in the original packaging with labels and tags.

If you order the wrong size we will waive the shipping fee on your next order.

International returns would not be accepted so please READ CAREFULLY!

If the product you order is faulty or has quality issue please write us to info@mrukko.fi

 

 

Thank you for shopping with us!